Terms of Service

Last updated: 30 March 2026

1. Agreement

These Terms of Service ("Terms") govern your access to and use of the tasksyncr platform ("Service") provided by Hivelight Pty Ltd (ABN 40 645 064 900) ("we", "us", "Hivelight"). By accessing or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation.

2. Service Description

tasksyncr is a task and event orchestration platform for knowledge work. It syncs tasks, events, and workflows between platforms your team already uses — including Microsoft 365, Clio, and AI assistants. End users interact with their existing apps; tasksyncr operates in the background.

3. Accounts and Organisations

You must provide accurate information when creating an account. Each account is for a single user. Organisation administrators are responsible for managing user access and permissions within their organisation. You are responsible for maintaining the security of your account credentials.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law.
• Reverse engineer, decompile, or attempt to extract the source code of the Service.
• Use the Service to build a competing product or for competitive intelligence.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service to send spam, unsolicited messages, or bulk communications.
• Exceed any usage limits associated with your subscription tier.

5. Pricing and Payment

Pricing is set out on our website or in an Order Form. Subscriptions auto-renew at the end of each billing period unless cancelled with at least 30 days' notice. All fees are in Australian dollars unless stated otherwise, and are exclusive of GST which will be added where applicable. Payments are processed by Stripe.

6. Your Data

You retain ownership of all data you submit to the Service ("Your Data"). We access Your Data only to provide and maintain the Service, or as required by law. We do not sell, rent, or trade Your Data to third parties. When the Service syncs tasks, events, or workflows to external platforms on your behalf, it does so using permissions you have granted.

7. Data Accuracy

tasksyncr processes and syncs data between platforms based on the workflows and configurations you define. While we make every effort to ensure accurate and reliable operation, you are responsible for verifying that synced data is correct. We are not liable for decisions made based on data processed by the Service.

8. Intellectual Property

All intellectual property in the Service (including software, design, and documentation) belongs to Hivelight. Your subscription grants you a non-exclusive, non-transferable licence to use the Service for the duration of your subscription. Workflow templates you create belong to you, but the underlying engine and parser remain our intellectual property.

9. Availability

We target high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or due to circumstances beyond our reasonable control. We will make reasonable efforts to provide advance notice of planned downtime.

10. Limitation of Liability

To the maximum extent permitted by law, our total liability arising out of or in connection with these Terms or the Service is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim. We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunity.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including the Australian Consumer Law.

11. Termination

You may cancel your subscription at any time. Upon cancellation, you will retain read-only access to your data for 90 days. After that period, your data will be permanently deleted. We may suspend or terminate your access immediately if you breach these Terms, with notice where practicable.

12. Changes to Terms

We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.

14. Contact

If you have questions about these Terms, contact us at legal@tasksyncr.com.